⭐ PRIVACY POLICY⭐
HG Premium Construction LLC – Privacy Policy
Last updated: JANUARY 2026
HG Premium Construction LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you submit a form, contact us, or request services.
1. Information We Collect
We may collect the following information:
Name ,Email address, Phone number, Project address.
Details about your flooring or staircase project
Any additional information you provide in the form.
2. How We Use Your Information
We use the information you provide for:
- Contacting you about your estimate or project
- Scheduling appointments
- Sending quotes, invoices, or service details
- Following up regarding your request
- Marketing or promotional communication (only related to our services)
- Improving our customer experience
We do not sell, rent, or trade your personal information to third parties.
3. How Your Information Is Stored
Your information is stored securely through:
- Facebook Lead Forms
- Our company CRM tools (if used)
- Encrypted email or messaging when applicable
We maintain reasonable security measures to protect your data from unauthorized access.
4. Sharing Your Information
We may share your information only when necessary, including:
With employees or subcontractors working on your project
With service providers that help our business operate (e.g., scheduling or billing platforms)
These parties are required to keep your information confidential.
5. Your Rights
You may request at any time:
To update, correct, or delete your information
To stop receiving communications from us
To see what information we have stored about you
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
To make a request, contact us at:
📞 770-685-0632
6. Children’s Privacy
We do not knowingly collect information from minors under 18. If such information is submitted, we will delete it promptly.
7. Changes to This Policy
We may update this policy periodically. Updated versions will be posted at the same link.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
HG Premium Construction
📞 770-685-0632
Testimonials
FAQs
Your Questions Answered: Quick Insights on Floor Care & Services
How long does the floor refinishing process typically take
The refinishing process generally takes between 3 to 5 days, depending on the floor size and condition.
Can you match the new hardwood floors with my existing floors?
Absolutely! We specialize in matching new installations with existing woodwork to create a seamless and cohesive look throughout your living space.
Are the materials used environmentally friendly?
Yes, we prioritize sustainability and all our materials, including stains and finishes, are eco-friendly and safe for both your home and the environment.
What maintenance is required after refinishing my hardwood floors?
We recommend a gentle cleaning routine using products specifically designed for hardwood floors. Avoid harsh chemicals and excessive water. We also advise periodic maintenance coats every 3-5 years to preserve the floor's finish.
Do you provide a warranty on your services?
Yes, we offer a comprehensive warranty on our services. Our refinishing and installation services come with a one-year warranty covering labor and materials.
How soon can I walk on my floors after refinishing?
You can walk on your floors with socks after 24 hours, though we recommend waiting at least 48 hours before moving furniture back in and a full 7 days before laying rugs to allow the finish to cure fully.